TRU-GROUP

Virtual Staff

Virtual Humans
Virtual Humans

We pursue High-Hech innovation for service quality

Welcome to the “Virtual Satff” section of the Cartel Union Logistics Company website! Here, you will have the opportunity to meet our two virtual employees – Tietie and Lulu. They are proud members of our virtual employee project, designed to provide customers with more efficient and convenient logistics services.

Cartel Union Logistics has always been committed to using high-tech methods to improve service quality. The development of the virtual employee project is based on this goal, to enhance customer satisfaction and optimize business processes. We believe that virtual employees can greatly improve our work efficiency, reduce human errors, and achieve better customer interaction.

As technology continues to evolve, virtual human technology will gradually become an industry standard. In the future, we look forward to Tietie, Lulu, and other virtual employees providing customers with more diversified services, such as real-time tracking of goods, intelligent route optimization, and more. At the same time, we will continue to improve the skills and knowledge of our virtual employees to meet the increasingly complex logistics market demands.

Since the introduction of virtual employees, our service quality has significantly improved. Their addition enables us to better solve customer problems, provide professional advice, and achieve business optimization. We believe that in the future, virtual employees will continue to help the company make greater breakthroughs in operational efficiency, cost control, customer satisfaction, and more.

Steps For Work
Steps

How We Works

01
LISTEN TO NEEDS

Our professional pre-sales customer service staff will fully and patiently understand your business needs, including timeliness, security, cost performance, etc., to ensure that we obtain your needs without any omissions.

02
SOLUTION DESIGN

Logistics experts will analyze your needs, research details, and design a tailored solution, with emphasis on assessing execution risks and security measures from a safety standpoint.

03
SOLUTION CONFIRMATION

Our experts will verify solution implementation details with you, ensuring your understanding of the project process and management mechanisms, and confirming your agreement with all aspects.

04
SOLUTION IMPLEMENTATION

Professional management specialists guarantee smooth solution implementation, while 24/7 customer service offers updates on progress and project success to you and your team.